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All major credit cards are accepted including American Express as well as Apple and Google Pay.
Klarna is also available as a payment option and can be selected at checkout.
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We charge a flat rate of £4.99 for Royal Mail 48 hour tracked service in the UK, and £15 for International standard to selected countries.
We offer free shipping within the UK for all orders £50 and over with the code FREESHIP50
Please visit our shipping page for further information.
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We hope you are happy with your order from Helios Store but if you are not satisfied then we offer a refund and exchange window. Please visit the returns page for further information.
If your order is faulty please contact us in the first instance.
FAQS
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If you want to cancel your order prior to receiving the dispatch notification please contact us as soon as possible via info@heliosstore.co.uk or use the contact form on the website.
If the order has been dispatched then cancellation is not possible so please refer to our returns policy.
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Sometimes we will restock items once they sell-out, so if you see something you would like to purchase that is out -of-stock, then please contact us for further information.
Since we are a curated store and like to rotate products as much as possible, items won’t be immediately re-available in all cases.
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Please sign up to our newsletter at checkout for news and updates.
You can also visit the newsletter sign-up page and register your email address.
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If your work is bold and colourful we would love to hear from you!
We are always interested in discovering the work of makers and would love to see your wholesale offering.
Please fill out the submission form here and we will reply as soon as possible.